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Shopshift | Berlin Travel Festival
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Berlin Travel Festival
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THE FESTIVAL DEBUT FOR PROFESSIONALS ON FRIDAY, MARCH 9, 2018

Speaker & Panelists

Profile Program

Chris Sanderson

The Future Laboratory
Profile Program

Nicole Srock.Stanley

dan pearlman
Profile Program

Patrick Whyte

Skift
Profile Program

Gabriel D. Doucet Donida

Atelier Voyage
Profile Program

Silvia Italiani

Amadeus Travel Channels


AGENDA

 

10:00 Uhr Opening Exhibitor Floor

12:00 Uhr Official Berlin Travel Festival Opening

12:45 Uhr Megatrends Defining Travel in 2018 – Patrick Whyte

13:30 Uhr The Future Consumer Landscape – Chris Sanderson

14:30 Uhr Retail Experience Architecture – Nicole Srock.Stanley

15:15 Uhr The Journey to Successful Travel – Gabriel D. Doucet Donida 

16:00 Uhr Travel Retailer of the Future – Silvia Italiani

16:45 Uhr Wrap up

18:00 Uhr Berlin Travel Festival – Opening Night

 

CLICK & MORTAR

Location: The Red Play Room Suite at The Student Hotel Amsterdam City

The day offered a progressive look at the future of brick and mortar travel retail. In order to analyze trend-setting brand experiences, we’ll spent the day investigating the customer’s renewed enthusiasm for innovative travel retail concepts and, together with our team of experts, discussed how to take this into account. We’ve also addressed the question of how to exceed consumers expectations in consulting by creating active customer experiences.

Dieser Tag hat Ihnen einen Ausblick auf die Zukunft des stationären Reiseverkaufs gegeben. Um richtungsweisende Markenerlebnisse zu analysieren, verbrachten wir den Tag damit, die nahtlose Einbindung neuer Konzepte und Technologien in Einzelhandelsflächen zu erkunden. Wir beschäftigten uns mit der Thematik der wieder aufkeimenden Begeisterung von Kunden an innovativen Reise-Einzelhandelskonzepten und diskutierten zusammen mit unserem Experten-Team, wie man dieser Rechnung tragen kann. Und wir setzten uns mit der Frage auseinander, wie die Erwartungshaltung beim Thema Beratung durch die Schaffung von aktiven Kundenerlebnissen übertroffen werden kann.

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